Virtual Hotelier, led by Vic Pangilinan, is a hospitality-focused service designed to support motels, hotels and accommodation providers with smarter systems that protect bookings and maximise revenue.
Specialising in workflow automation, revenue management, reputation management and call centre services, Virtual Hotelier helps hospitality businesses streamline daily operations while improving guest experience and staff efficiency.
Virtual Hotelier is the dedicated hospitality brand of The 2in1 Group, which delivers AI and workflow automation solutions for SMEs, combining CRM and database management, email and SMS marketing and Virtual Assistance services to ensure technology is implemented, managed and maintained effectively.
With more than two decades of customer service experience, Vic has helped hospitality operators and SMEs automate daily workflows without losing the human touch. Following this extensive hands-on experience, Vic and his team of VAs in the Philippines have been specifically trained in AI and workflow automation, enabling them to apply modern technology in practical, real-world hospitality and SME environments.
Let’s work together to build smarter hospitality operations that save time, improve guest satisfaction, and drive sustainable revenue growth.
